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Finally, you are here!

Kudos to you for being human-centric

Elevator

30-second Elevator Pitch

A company that explores the human side of me is an organization where I'd want to share my talents.

At my core, I am a mixed methods researcher with a strong design spike. I have effectively led and managed teams, making a substantial impact on large-scale design, research, and continuous improvement projects. Yes, GenAI is in there! My unique abilities in analytics, operations research, and learning genuinely contribute to success. 

I can design a user interface and create a demand capacity model with queuing theory.  It's just who I am.  I understand the interplay of UX and business strategy.

Companies I've contributed to

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MY MOTTO

I use math and science to research human insights.
I use engineering to create user-centered experiences.
I use design to celebrate my discoveries.

LEADERSHIP IMPACT

8

industries experienced

12

direct reports within career

$20M+

operational savings in career

15-40%

improvement ranges in satisfaction and adoption

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Projects completed over career

HOW I EXPLORE

INDUSTRIAL & SYSTEMS ENGINEERING (B.S.)

HUMAN-COMPUTER INTERACTION (M.S.)

APPLIED LEARNING SCIENCES (Ed.D. candidate)

FAVORITE BLENDS

Service Design & Industrial Engineering

User Research & Learning Sciences

Human Resources & Learning Analytics

Experience brief
Process Design & Operations Research (16 yrs) + UX Design & Research (11 yrs)

2025, Portfolio by missava

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